Academic and Learning Support
On this page you can find all the support systems available at the Courtauld if you are experiencing issues related to your learning as well as links to useful documents.
Student and Academic Services
The Student and Academic Services Centre offers administrative support during your time at the Courtauld. Services include the provision of Student Status letters, Council Tax exemption certificates and letters of introduction to banks, libraries and archives. They are the first point of contact for Student ID cards and can provide replacement cards if lost (please note there is a £10 charge for the replacement of ID cards).
The Student Academic Services centre is where you will hand-in your essays during the course of the academic year and also the collection point for your essay feedback once marked. In addition they advise and signpost students on academic, learning and welfare support services.
The Student and Academic Services office is open Monday to Friday between 9.30am and 5.30pm. You can find it on the mezzanine floor in the east wing opposite the SU office and can be contacted at or on 02078482410.
Your personal tutor is a member of the academic faculty who is there to help you resolve any academic, practical or personal difficulties during your time studying at the Courtauld. Your Personal Tutor should be your first port of call if you have any questions or problems whilst you are at the Courtauld and you can contact them through their Institute email address.
Every undergraduate and graduate diploma student also attends set appointments with their tutor but you are free to contact them to set up additional meetings should you require it
For MA students, your special options teacher should be your first port of call for advice. Students who are joining the Courtauld for less than a full programme will be contacted with individual arrangements. If you have not been contacted by your personal tutor by the week prior to your appointment, please contact the SU President.
Royal Literary Fellows
If you are worried about your writing style our two Royal Literary Fellows are available for appointments with all students who wish to discuss their written work.
Their aim is to help the student develop clear, lively and accurate writing. Students often make use of an appointment with a Fellow a few days prior to their submission deadline, in order to give them time to revise their work and consider the advice given. It is advisable to book an appointment once you are aware of your deadline, as they are in high demand.
Visit the RLF section on the Student Support VLE page here.
Academic Support Tutor
Judy Corbalis is the Academic Support Tutor at the Courtauld and is in the Institute one day a week. Judy offers support with study skills, help for those for whom English is a second language, and is there to deal with any other problems you may encounter which are affecting your own work. Your tutor may suggest you come to see Judy or you can come on your own initiative. If, for any reason, you fall behind with your work, or are having difficulty managing your workload, make an appointment to see Judy as soon as possible by emailing email@example.com.
Judy is not involved in any way with the marking of your essays of coursework and your sessions are entirely confidential unless you specifically ask Judy to work with you and your tutor . You are able to contact her using the details to the right.
Study Support Programme
A mandatory academic support programme for all BA students is put on each year by Katie Faulkner.
This programme has been developed in order to ensure that all students make an easy transition from school to university. The proposed programme offers an integrated and comprehensive package of support skills. The courses aims to rationalize and make more consistent the help currently provided by Personal Tutors, the Royal Literary Fellows, Library and IT support staff and the Academic Registry.
For more information on the schedule of the course please visit the VLE page here. Or contact Katie using the contact details to the right.
Dyslexia, Dyspraxia and other SpLDs Testing
If you suspect you may be dyslexic, or your current statement is more than two years old, you are encouraged to contact Student and Academic Services for advice about dyslexia testing.
We use the University College London Dyslexia Centre, and you can apply to have the cost of your assessment covered. Applicants for financial assessment must complete an Access to Learning Fund application as part of the process; these two forms are available from Student Services.
Examinations and Assessment
During the course of your academic career you may find yourself in circumstances that make it difficult for you to meet an assessment deadline or to sit an examination. These are called ‘extenuating circumstances’ and are defined as unexpected, significantly disruptive and beyond your control.
If you feel that you have extenuating circumstances and that these are affecting your performance in assessments you must make sure that you make your circumstances known within the time frames set down in the policy documents that can be found here.
You should do this by completing an extenuating circumstances form and submitting it to Student and Academic Services together with the appropriate documentary evidence to support your claim.
Submissions for claims related to examinations will be considered by the Extenuating Circumstances Panel, which normally meets in June.
If you have any questions about this practice please contact the Records and Assessment team via email.
Other Useful Documents
Contact Student and Academic Services
020 7848 2410
Contact Katie Faulkner
Contact Examinations and Assessment Team
Contact Judy Corbalis
0207 848 1639
Contact the RLFs